Privacy Policy

Welcome to Nile & Sinai. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services. Please read this policy carefully. If you do not agree with the terms, please do not access the site.

1. Information We Collect

• Personal Information: Name, email address, phone number, billing/shipping address when you place an order or sign up for our newsletter.
• Account Credentials: Username and password for your Nile & Sinai account.
• Payment Data: Credit/debit card details or other payment information processed securely by our payment processors (we do not store full payment details on our servers).
• Usage Data: Pages you visit, time and date of access, IP address, browser type, operating system.
• Cookies & Tracking: We use cookies, web beacons, and similar technologies to manage sessions, analytics, and personalize content.

2. How We Use Your Information

We use the information we collect in the following ways:

• Process and fulfill orders, send order confirmations and shipping notifications.
• Manage your account, authenticate access, and provide customer support.
• Send promotional emails, newsletters, and special offers (you may opt out at any time).
• Improve our website, perform analytics, and understand user behavior to enhance your experience.
• Detect and prevent fraud and other prohibited or illegal activities.

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

• Service Providers: Third-party companies (payment processors, shipping carriers, email service providers) who assist us in operating our site and delivering services.
• Legal Requirements: When required by law, to respond to legal process, or protect our rights and the safety of others.
• Business Transfers: In connection with a merger, sale of assets, or financing.

4. Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences and login status.
• Enable shopping cart functionality.
• Analyze site traffic and performance using Google Analytics.

You can manage or disable cookies through your browser settings, but note that disabling may affect site functionality.

5. Data Security

We implement industry-standard security measures (SSL/TLS encryption, firewalls, secure servers) to protect your data. However, no method of transmission over the internet is 100% secure. Use strong, unique passwords and keep them confidential.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict processing of your data.
• Request a copy of your data in a structured, machine-readable format.
• Withdraw consent to marketing communications at any time.

To exercise these rights, contact us at sales@nileandsinai.com.

7. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from minors. If you believe we have accidentally collected information from a minor, please contact us to request deletion.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will revise the “Last updated” date above and notify you via prominent notice on our site or email.

9. Contact Us

If you have any questions or concerns about this policy, please reach out:

Nile & Sinai
Email: sales@nileandsinai.com
Address: Sitapura Industrial Area, Sitapura, Jaipur, Rajasthan 302022